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Xactimate Controlled by the Insurance Industry

Xactimate Controlled by the Insurance Industry Previously I discussed how Xactimate’s pricing is going down while national building material prices are going up. One theory I advanced was that insurance companies are the largest customers of Xactimate and therefore Xactware is simply giving its customers what they want. However, the truth is much worse than simply that….

Why Does the Insurance Industry Consider its Customers Crooks?

Several years ago, I noted in a post, Are Insurance Fraud Statistics Fraudulent?, that some insurance companies seemed to have declared war on their own customers by calling them cheats and frauds: A more skeptical person may assume these statistics are made up by the insurance industry and broadcast by their paid spokespeople to assuage anger over…

In California, Insurance Company Adjusters Can Be Sued for Negligent Misrepresentation

In California, Insurance Adjusters Can Be Sued for Negligent Misrepresentation Recently, a California appellate court held that a policyholder can assert a negligent misrepresentation claim against an insurance adjuster.1 In the underlying bad faith suit, the homeowners (the Bocks) sued Travelers for low-balling their claim for property damage caused by a large tree limb crashing…

Revisit Flood Insurance

Do You Need Flood Insurance?  Do you have Flood Insurance? Many Floridians are finding out the hard way on the two questions above! We would like to reach out to EVERYONE at this time to remind you to check your insurance policies and see if your coverage includes flood insurance. More often than not, separate…